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Workforces

A digital employee that operates your tools for you

A digital employee that operates your tools for you

Most SMEs in the region can't afford another hire, but they're drowning in the work one would do - chasing invoices, re-typing data from paperwork, following up on approvals. Generic AI tools generate reports and hand the work back to you.

Workforces isn't a tool you operate - it's pre-built agents for specific operational flows such as sales intake, document processing, claims and ops coordination, sitting on top of your ERP, communication channels and document pipelines, actually doing the work. Enterprise-grade security - data masking, full audit logging, continuous monitoring - is standard on every deployment, and for regulated clients it deploys on-premises or on locally hosted models with the same agents and controls.

You define where approval checkpoints sit - the agent does the work, and nothing financial, customer-facing or consequential happens without a human signing off. Cost scales with the complexity of the workflow, not a flat headcount price.

How the work gets done

  • A queue of work

    Invoices to chase, paperwork to re-type, approvals to follow up. The work one more hire would have done.

  • An agent that already knows the job

    Pre-built agents for specific operational flows such as sales intake, document processing, claims and ops coordination. Customizable to your process, deployed without a blank-slate build.

  • Your approval checkpoint

    You decide exactly where the checkpoints sit. Nothing financial, customer-facing or consequential happens without a human signing off.

  • Done, in your systems

    The agent operates the tools rather than reporting back on them, which is the difference between labour and capability.

What it does well

  • Labour, not capability

    Workflow builders sell you the ability to build a workflow from scratch. Workforces sells a workforce that already knows the job. No integrator, no new hire required.

  • Arab-market-first, not Arabic-translated

    A native Arabic team, native Arabic OCR, and a product built around how Arab market SMEs actually operate, rather than a Western product with a language pack bolted on.

  • Priced to the work

    Cost scales with the complexity of the workflow the agent runs, so a single-step task costs less than a multi-stage process with several decision points and integrations.

  • Human in the loop, on your terms

    The agent does the work; you decide where a human has to sign off. That is what makes a labour model trustworthy enough to deploy in real operations.

Who it is for

  • Operations teams

    that want to automate complex tasks

  • Service companies

    that need smart customer support

  • Organizations

    seeking operational efficiency

What it sits on top of

  • ERP

    The agent operates the ERP the business already runs, rather than asking it to move to a new one.

  • Communication channels

    The channels the work already arrives through, so an agent picks up a request where it was actually made.

  • Document pipelines

    Paperwork enters the flow as documents, which is what keeps the re-typing step out of it.

  • The named list, on request

    This page names the classes of system the platform reaches. Which specific products, versions and authentication modes are in scope is confirmed against your estate during scoping, and that list is shared under NDA. A connector matrix published in the abstract is a claim nobody can hold us to, so there is not one here.

How it deploys

  • Cloud

    The default for businesses that do not run their own infrastructure.

  • On-premises

    For enterprise and regulated clients who cannot put data in the cloud, Workforces deploys on-premises or on locally hosted models, with the same agents and the same controls.

Cloud API
On-premises

Security

  • Data masking

    Sensitive fields are masked, on every deployment rather than on a tier.

  • Full audit logging

    The agent's actions are logged, which is what makes a labour model auditable at all.

  • Continuous monitoring

    Standard on every deployment, not an add-on.

Let's talk about what you're trying to build.

Tell us the problem. We'll tell you honestly whether AI is the right answer.

Workforces | Misraj AI | Next-Gen Arabic AI Lab